Top Customer Engagement Software - 2025
Updated on: 01st July 2025
1. Peepi
Drive your company's growth using customer and employee engagement.
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
- Employee Engagement Software
Features
- Communication Management
- Community Management
- Content Creation
- Feedback Management
- Gamification
- Reporting/Analytics
- Employee Database
- Feedback Management
- Performance Management
- Reporting & Dashboard
Platforms
- Cloud Hosted
- Web-based
2. Picnic
GAMIFIED CUSTOMER ENGAGEMENT HUB
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
Features
- Churn Management
- Communication Management
- Community Management
- Content Creation
- Feedback Management
- Gamification
- Response Template
- Reporting/Analytics
- Self Services
- Video Support
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
3. ReferralCandy
Grow your sales through word-of-mouth marketing
Customer Engagement Software
30 Days
$49
Other Category
- Customer Engagement Software
- Customer Loyalty Software
- Referral Software
Features
- Affiliate Marketing
- Referral Templates
- Reward Distribution
- Social Sharing
- Activity Tracking
- CRM
- Gift Card Management
- Loyalty Cards
- Loyalty Program
- Member Portal
- Membership Management
- Referral Tracking
- Reporting and Analytics
- Rewards Management
- Churn Management
- Communication Management
- Community Management
- Content Creation
- Feedback Management
- Gamification
- Response Template
- Reporting/Analytics
- Self Services
- Video Support
Platforms
- Cloud Hosted
- Windows
- Mac
4. LiveWorld
Conversation & Relationship Marketing
Customer Engagement Software
N/A
N/A
Other Category
- Artificial Intelligence Software
- Customer Engagement Software
- Social Media Management Software
Features
- Workflow Automation
- Campaign Management
- Customer Engagement
- Multi-Account Management
- Communication Management
- Community Management
- Response Template
- Reporting/Analytics
Platforms
- Cloud Hosted
- Web-based
5. Feedier
Gamified Feedback Tool
Customer Engagement Software
Available
Free
Other Category
- Customer Engagement Software
- Survey Software
Features
- Analysis Tools
- Automated Responses
- Campaign Management
- Custom Branding
- Custom Survey URLs
- Email Marketing
- Offline Response Collection
- Question Branching
- Question Library
- Supports Multimedia
- Survey Design
- Feedback Management
- Gamification
- Reporting/Analytics
Platforms
- Cloud Hosted
- Web-based
6. PipeOne
Make customer service personal and mobile.
Customer Engagement Software
Available
Free
Other Category
- Customer Engagement Software
Features
- Communication Management
- Content Creation
- Response Template
- Reporting/Analytics
Platforms
- Cloud Hosted
- Web-based
7. Mixpanel
The most powerful product analytics
Customer Engagement Software
Available
Free
Other Category
- Customer Engagement Software
- Web Analytics Software
Features
- Campaign Management
- Conversion Tracking
- Goal Tracking
- Keyword Tracking
- Pageview Tracking
- Referral Source Tracking
- User Interaction Tracking
- Churn Management
- Communication Management
- Community Management
- Feedback Management
- Reporting/Analytics
- Video Support
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
8. Akio.CX
The ultimate Contact Centre software
Customer Engagement Software
N/A
N/A
Other Category
- Call Center Software
- Customer Engagement Software
- Customer Experience Software
- Customer Service Software
- IVR Software
Features
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Queue Management
- Call Center
- Call Logging
- Call Recording
- Call Routing
- Phone Key Input
- Survey Manangement
- Text to Speech
- Voice Customization
- Voice Mail
- Communication Management
- Content Creation
- Feedback Management
- Live Chat
- Reporting/Analytics
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
- Escalation
- Feedback Management
- Knowledge Base
- Social Media Integration
Platforms
- Cloud Hosted
- Web-based
9. CRMzz
Social marketing platform for businesses, customers and influencers
Customer Engagement Software
Available
$0
Other Category
- Customer Engagement Software
- Review Management Software
Features
- Campaign Management
- Dashboard
- Feedback Management
- Response Management
- Response Templates
- Review Generation
- Review Monitoring
- Review Notifications
- Social Sharing
- Content Creation
- Feedback Management
- Gamification
- Live Chat
- Reporting/Analytics
- Self Services
Platforms
- Cloud Hosted
- iPhone/iPad
- Android
- Windows
- Mac
10. Promoboxx
Channel Marketing Transformed With No Disruption
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
Features
- Communication Management
- Content Creation
- Feedback Management
- Reporting/Analytics
Platforms
- Cloud Hosted
- Web-based
11. Mallcomm
Effectively Managing Change During A Crisis
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
Features
- Communication Management
- Community Management
- Content Creation
- Feedback Management
- Response Template
- Reporting/Analytics
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
12. NGDATA
Mission control for the empowered marketer
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
- Customer Experience Software
- Data Management Software
Features
- Churn Management
- Communication Management
- Community Management
- Feedback Management
- Gamification
- Reporting/Analytics
- Self Services
- Customer Data
- Data Analysis
- Data Capture & Transfer
- Data Integration
- Data Migration
- Data Quality Control
- Data Security
- Information Governance
- Master Data Management
- Match & Merge
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Text Analysis
Platforms
- Cloud Hosted
- Windows
- Mac
- Linux
13. MoEngage
Engage customers across their lifecycle
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
- Email Marketing Software
Features
- Churn Management
- Communication Management
- Gamification
- Reporting/Analytics
- A/B Testing
- Auto-Responders
- Automation
- CAN SPAM Compliance
- Drip Campaigns
- Dynamic Content
- Event Triggered Email
- Image Library
- Mailing List Management
- Operations Management
- Templates
- Subscriber Management
Platforms
- Cloud Hosted
- Web-based
14. MessengerPeople
Leverage WhatsApp and other messaging apps successfully!
Customer Engagement Software
14 Days
N/A
Other Category
- Customer Engagement Software
- Customer Service Software
Features
- Communication Management
- Content Creation
- Feedback Management
- Response Template
- Reporting/Analytics
- Video Support
- Alerts/Notifications
- Appointment Management
- Escalation
- Feedback Management
- Live Chat
- Live Chat
- Self-Service Portal
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
15. Vestorly
The right content to the right person at the right time.
Customer Engagement Software
Available
Free
Other Category
- Artificial Intelligence Software
- Content Management Software
- Customer Engagement Software
- Marketing Automation Software
Features
- Data Ingestion
- Decision Making
- Image Recognition
- Machine Learning
- Predictive Analytics
- Visual Search
- Workflow Automation
- Communication Management
- Content Creation
- Reporting/Analytics
- Video Support
- Analytics/ROI Tracking
- Campaign Management
- Email Marketing
- Landing Pages
- Lead Management
- Sales Intelligence
- Search Marketing
- Segmentation and Targeting
- Social Marketing
- Analytics
- Customizable Templates
- Document Management
- Form Builder
- Scheduling
- SEO Management
- Website Management
Platforms
- Cloud Hosted
- Windows
- Mac
- Linux
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16. StackAdapt
How Agencies Thrive
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
Features
- Communication Management
- Community Management
- Reporting/Analytics
- Video Support
Platforms
- Cloud Hosted
- Web-based
17. Stampede
Bring More Customers Back.
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
- Email Marketing Software
- Marketing Automation Software
- Review Management Software
- SMS Marketing Software
Features
- Communication Management
- Feedback Management
- Reporting/Analytics
- Video Support
- Auto-Responders
- Customer Surveys
- Event Triggered Email
- Image Library
- Operations Management
- Analytics/ROI Tracking
- Campaign Management
- Customizable CTAs
- Landing Pages
- Sales Intelligence
- Segmentation and Targeting
- Social Marketing
- Dashboard
- Feedback Management
- Review Monitoring
- Review Notifications
- Mass Texting
- Message Personalization
- Reporting & Analytics
- Scheduled Messaging
Platforms
- Cloud Hosted
- Web-based
18. eGain Solve
Customer engagement hub suite.
Customer Engagement Software
N/A
N/A
Other Category
- Call Tracking Software
- Customer Engagement Software
- Customer Experience Software
- Customer Service Software
Features
- Alerts/Notifications
- Escalation
- Help Desk
- Live Chat
- Response Templates
- Self-Service Portal
- Social Media Integration
- CRM Integration
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Communication Management
- Feedback Management
- Response Template
- Reporting/Analytics
- Self Services
Platforms
- Cloud Hosted
- Web-based
19. Mongrov
Build your brand through engagement
Customer Engagement Software
14 Days
$3.99
Other Category
- Collaboration Software
- Customer Engagement Software
Features
- Communication Management
- Community Management
- Feedback Management
- Response Template
- Reporting/Analytics
- Audio/Video Chats
- Contact Management
- Content Collaboration
- Workflow Management
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
20. Moxtra
Your OneStop Customer Portal
Customer Engagement Software
N/A
N/A
Other Category
- Collaboration Software
- Customer Engagement Software
- Customer Experience Software
- Digital Signature Software
- K-12 Software
- Portal Software
- Real Estate Agency Software
- Real Estate Property Management Software
Features
- Agile & Scrum
- Audio/Video Chats
- Calendar Management
- Contact Management
- Content Collaboration
- Document Management
- Synchronous Editing
- Audit Trail
- Authentication
- Custom Branding
- Document Management
- E-Signatures
- Multi-Party Signing
- Reminders
- Security & Encryption
- Templates
- Workflow Automation
- Document Management
- Onboarding
- Online Payments
- Owner Portal
- Property Accounting
- Property Inspections
- Renters Insurance
- Rental Listings
- Tenant Screening
- Violations Tracking
- Calendar Management
- Commission Management
- Contact Management
- Document Management
- Email Marketing
- Lead Management
- Listing Management
- Property Management
- Transaction Management
- Website Management
- Access Control
- Content Management
- Document Management
- Real Time Chat
- Records Management
- Reports & Analytics
- Search & Discovery
- Task Manager
- Attendance Tracking
- Classroom Management
- Communication Management
- Curriculum Management
- Enrollment Management
- Parent Portal
- Progress Reports
- Skill Testing
- Student Information/Records
- Churn Management
- Communication Management
- Community Management
- Content Creation
- Feedback Management
- Response Template
- Reporting/Analytics
- Video Support
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Text Analysis
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
21. SmartKarrot
Customer Success Platform
Customer Engagement Software
30 Days
N/A
Other Category
- Customer Engagement Software
- Customer Experience Software
- Customer Service Software
- Customer Success Software
- Marketing Automation Software
Features
- A/B Testing
- Analytics/ROI Tracking
- Customizable CTAs
- Email Marketing
- Sales Intelligence
- Search Marketing
- Segmentation and Targeting
- Appointment Management
- Feedback Management
- Live Chat
- Response Templates
- Social Media Integration
- Account Management
- Alert/Notification
- Customer Engagement
- Customer Lifecycle Management
- Health Score
- Onboarding
- Revenue Management
- Task Management
- Churn Management
- Communication Management
- Community Management
- Feedback Management
- Reporting/Analytics
- Self Services
- Video Support
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Trend Analysis
Platforms
- Cloud Hosted
- On Premises
- Web-based
- iPhone/iPad
- Android
22. PxidaCX
A unique customer engagement survey tool to drive better outcomes in your business
Customer Engagement Software
Available
Free
Other Category
- Customer Engagement Software
- Customer Experience Software
Features
- Churn Management
- Communication Management
- Feedback Management
- Reporting/Analytics
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
23. Pega Platform
AI-powered Intelligent Sales Automation for today’s changing world
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
- Healthcare CRM Software
- Lead Management Software
- Low Code Development Platform
Features
- Contact Management
- Email Integration
- Lead Capture
- Lead Distribution
- Lead Nurturing
- Lead Scoring
- Sales Tracking
- Alerts/Notifications
- Appointments
- Patient Communications
- Patient Management
- Churn Management
- Communication Management
- Reporting/Analytics
- AI-Assisted Development
- Business Process Automation
- Deployment Management
- Drag & Drop
- Integrations Management
- Iteration Management
- Requirements Management
- Web/Mobile App Development
Platforms
- Cloud Hosted
- Windows
- Mac
24. UrbanBuz
Deliver personalized customer experiences at scale and optimize customer engagement
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
Features
- Churn Management
- Communication Management
- Feedback Management
- Gamification
- Reporting/Analytics
Platforms
- Cloud Hosted
- Web-based
25. Userlist
Email Marketing Automation for SaaS Companies. Done Right.
Customer Engagement Software
14 Days
$99
Other Category
- Customer Engagement Software
- Customer Success Software
- Email Marketing Software
Features
- Auto-Responders
- Automation
- Mailing List Management
- Operations Management
- Templates
- Churn Management
- Communication Management
- Feedback Management
- Reporting/Analytics
- Account Management
- Communication Management
- Customer Engagement
- Customer Lifecycle Management
- Onboarding
- Reporting & Analytics
Platforms
- Cloud Hosted
- Web-based
26. Localz
Customer engagement. Their way.
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
Features
- Communication Management
- Feedback Management
- Reporting/Analytics
Platforms
- Cloud Hosted
- Web-based
27. Lob
Automate Direct Mail and Address Verification at scale
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
Features
- Churn Management
- Communication Management
- Feedback Management
- Response Template
- Reporting/Analytics
- Self Services
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
28. Liveoak
Liveoak enables global enterprises to do business with their customers without being in person.
Customer Engagement Software
N/A
N/A
Other Category
- Collaboration Software
- Customer Engagement Software
Features
- Audio/Video Chats
- Contact Management
- Content Collaboration
- Document Management
- Project Management
- Communication Management
- Content Creation
- Feedback Management
- Reporting/Analytics
- Video Support
Platforms
- Cloud Hosted
- Web-based
29. Liberty Converse
Advanced omnichannel contact centre
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
Features
- Communication Management
- Feedback Management
- Response Template
- Reporting/Analytics
Platforms
- Cloud Hosted
- Web-based
- Windows
30. ServiceDock
Get Closer to Customers Even When You Can't
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
- Customer Experience Software
Features
- Churn Management
- Communication Management
- Feedback Management
- Response Template
- Reporting/Analytics
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
Need Assistance with Custom Software Development?
Hire Developers from Hyperlink InfoSystem to get assistance from a Top Software development company, and make your awesome idea perfect for your users.
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31. Jebbit
Create Interactive Digital Experiences That Capture 1st-Party Data at Scale!
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
- Customer Experience Software
- Survey Software
Features
- Analysis Tools
- Automated Responses
- Campaign Management
- Custom Branding
- Custom Survey URLs
- Email Marketing
- Question Branching
- Question Library
- Skip Logic
- Supports Multimedia
- Survey Design
- Communication Management
- Feedback Management
- Response Template
- Reporting/Analytics
- Customer Segmentation
- Dashboard
- Multi-Channel Data Collection
- Predictive Analytics
- Survey/Poll Management
Platforms
- Cloud Hosted
- Web-based
32. Inventia
ENGAGE, IDENTIFY & SELL
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
Features
- Churn Management
- Communication Management
- Community Management
- Response Template
- Reporting/Analytics
- Video Support
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
33. InsuredMine
Convert, Engage, and Retain
Customer Engagement Software
15 Days
$44
Other Category
- Customer Engagement Software
- Customer Experience Software
- Customer Success Software
- Email Marketing Software
- Insurance Agency Software
Features
- A/B Testing
- Auto-Responders
- CAN SPAM Compliance
- Drip Campaigns
- Mailing List Management
- Operations Management
- Templates
- Subscriber Management
- Booking Management
- Claims Management
- Contact Management
- Customer Management
- Document Management
- Life & Health
- Policy Management
- Property & Casualty
- Track Profits
- Account Management
- Alert/Notification
- Communication Management
- Customer Engagement
- Customer Lifecycle Management
- Onboarding
- Revenue Management
- Reporting & Analytics
- Task Management
- Churn Management
- Communication Management
- Community Management
- Content Creation
- Feedback Management
- Gamification
- Response Template
- Reporting/Analytics
- Self Services
- Video Support
- Action Management
- Customer Segmentation
- Dashboard
- Knowledge Management
- Predictive Analytics
- Survey/Poll Management
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
34. Upshot
An Omnichannel, User Engagement and Gamification Platform
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
Features
- Churn Management
- Communication Management
- Feedback Management
- Gamification
- Reporting/Analytics
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
35. Userlane
You support and train your users
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
- Customer Experience Software
Features
- Content Creation
- Gamification
- Reporting/Analytics
- Video Support
- Action Management
- Customer Segmentation
- Dashboard
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
- Windows
- Mac
36. Customerly
Create an astonishing customer service experience seamlessly
Customer Engagement Software
Available
Free
Other Category
- Customer Engagement Software
Features
- Communication Management
- Feedback Management
- Gamification
- Response Template
- Reporting/Analytics
- Video Support
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
37. CrossEngage
Create Unique Customer Moments
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
- Customer Experience Software
Features
- Churn Management
- Communication Management
- Feedback Management
- Reporting/Analytics
- Self Services
- Action Management
- Customer Segmentation
- Dashboard
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Survey/Poll Management
Platforms
- Cloud Hosted
- Web-based
38. Conpass
Customer Experience Automation Platform for Software Companies
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
Features
- Communication Management
- Feedback Management
- Response Template
- Reporting/Analytics
- Video Support
Platforms
- Cloud Hosted
- Web-based
39. COMO
Get to the heart of your customers In-store and online
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
- Customer Loyalty Software
Features
- Communication Management
- Content Creation
- Feedback Management
- Gamification
- Reporting/Analytics
- Activity Tracking
- CRM
- Member Portal
- Membership Management
- Rewards Management
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
40. Community
Build your Community
Customer Engagement Software
N/A
N/A
Other Category
- Conversational Marketing Platform
- Customer Engagement Software
Features
- Communication Management
- Community Management
- Live Chat
- Reporting/Analytics
- Appointment Scheduling
- Audience Targeting
- Human Handover
- Multi-Channel Communication
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
41. Commenze
Turn your audience into a community
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
Features
- Communication Management
- Community Management
- Feedback Management
- Reporting/Analytics
Platforms
- Cloud Hosted
- Web-based
42. ChatGen
Automate conversations to accelerate your company
Customer Engagement Software
N/A
$79
Other Category
- Customer Engagement Software
Features
- Churn Management
- Communication Management
- Feedback Management
- Response Template
- Reporting/Analytics
Platforms
- Cloud Hosted
- Web-based
43. Chaordix
Your brand’s social network
Customer Engagement Software
N/A
N/A
Other Category
- Blog Software
- Community Software
- Customer Engagement Software
- Customer Experience Software
- Social Networking Software
Features
- Activity/News Feed
- Blogs
- Data Security
- Group Management
- Privacy Options
- Social Media Management
- User Management
- Analytics & Insights
- Commenting System
- Group Posting
- Post Management
- Sharing & Distribution
- Search & Discovery
- Content Management
- Discussion Boards
- Group Management
- Ideation
- Member Directory
- Membership Management
- Communication Management
- Community Management
- Feedback Management
- Gamification
- Reporting/Analytics
- Video Support
- Customer Segmentation
- Dashboard
- Knowledge Management
- Predictive Analytics
- Survey/Poll Management
Platforms
- Cloud Hosted
- Web-based
44. Capacity
A new kind of helpdesk.
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
- Customer Experience Software
- Employee Engagement Software
Features
- Automated Scheduling
- Calendar Management
- Feedback Management
- Performance Management
- Reporting & Dashboard
- Time Tracking
- Communication Management
- Community Management
- Content Creation
- Feedback Management
- Response Template
- Reporting/Analytics
- Self Services
- Video Support
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
Platforms
- Cloud Hosted
- Web-based
45. CallVU
Accomplish more on every customer call
Customer Engagement Software
N/A
N/A
Other Category
- Call Center Software
- Customer Engagement Software
- Customer Experience Software
- Customer Service Software
- Digital Signature Software
Features
- Alerts/Notifications
- Feedback Management
- Help Desk
- Live Chat
- Self-Service Portal
- Call Logging
- Campaign Management
- Escalation Management
- Interactive Voice Response
- Authentication
- Custom Branding
- E-Signatures
- Churn Management
- Communication Management
- Feedback Management
- Live Chat
- Reporting/Analytics
- Video Support
- Customer Segmentation
- Dashboard
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
Platforms
- Cloud Hosted
- Web-based
Need Assistance with Custom Software Development?
Hire Developers from Hyperlink InfoSystem to get assistance from a Top Software development company, and make your awesome idea perfect for your users.
Go to Website
46. Buzzeasy
The easy way to add digital channels to your contact center
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
Features
- Communication Management
- Community Management
- Feedback Management
- Reporting/Analytics
- Video Support
Platforms
- Cloud Hosted
- Web-based
47. Thought Industries
Powering the Business of Learning
Customer Engagement Software
N/A
N/A
Other Category
- Course Authoring Software
- Customer Engagement Software
- Customer Experience Software
- E-Learning Software
Features
- Alerts/Notifications
- Assessments
- Asynchronous Learning
- Blended Learning
- Certification Management
- Course Library
- Curriculum Management
- Learner Portal
- Multilingual
- Reports & Analytics
- Track Training
- User Management
- Content Import/Export
- Content Management
- Course Publishing
- Instructor-Led Courses
- PowerPoint Conversion
- Self-Paced Courses
- Support & Training
- Templates
- Test/Quiz Creation
- Video Management
- Churn Management
- Communication Management
- Community Management
- Content Creation
- Feedback Management
- Gamification
- Reporting/Analytics
- Self Services
- Video Support
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
48. Bunchball Nitro
Enterprise-level gamification
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
Features
- Content Creation
- Feedback Management
- Gamification
- Reporting/Analytics
- Self Services
Platforms
- Cloud Hosted
- Web-based
49. Breezio
THE NEXT GENERATION ONLINE COMMUNITY PLATFORM
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
Features
- Communication Management
- Community Management
- Content Creation
- Self Services
- Video Support
Platforms
- Cloud Hosted
- Web-based
50. Bold360
Smarter Engagement for Customers and Employees
Customer Engagement Software
N/A
N/A
Other Category
- Customer Engagement Software
- Employee Engagement Software
- Live Chat Software
Features
- Alerts/Notifications
- Canned Responses
- Chat Bots
- File Transfers
- Offline Form
- Proactive Chat
- Reports & Analytics
- Secured Encryption
- Automated Scheduling
- Calendar Management
- Employee Database
- Feedback Management
- Goal Management
- Messaging
- Performance Management
- Reporting & Dashboard
- Resource Management
- Shift Swapping
- Time Tracking
- Communication Management
- Feedback Management
- Reporting/Analytics
Platforms
- Cloud Hosted
- Web-based