Bold360

Smarter Engagement for Customers and Employees

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Category

Customer Engagement Software
Employee Engagement Software
Live Chat Software

Features

Alerts/Notifications
Canned Responses
Chat Bots
File Transfers
Offline Form
Proactive Chat
Reports & Analytics
Secured Encryption
Automated Scheduling
Calendar Management
Employee Database
Feedback Management
Goal Management
Messaging
Performance Management
Reporting & Dashboard
Resource Management
Shift Swapping
Time Tracking
Communication Management
Feedback Management
Reporting/Analytics

Platforms

Cloud Hosted
Web-based

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