Replicant
a new kind of customer service
N/A
N/A
Category
- Call Center Software
- Customer Service Software
- IVR Software
Features
- Call Center
- Call Logging
- Call Recording
- Call Routing
- Remote Control
- Survey Manangement
- Voice Customization
- Voice Mail
- Call Logging
- Call Recording
- Escalation Management
- Interactive Voice Response
- Alerts/Notifications
- Escalation
- Response Template
- Self-Service Portal
- Social Media Integration
Platforms
- Cloud Hosted
- Web-based