iSupport

IT HelpDesk Software

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Category
  • Customer Service Software
  • Help Desk Software
  • Remote Support Software
  • Service Desk Software
Features
  • Customization
  • Dashboards
  • Document Storage
  • Email Integration
  • Escalation
  • Interaction Tracking
  • Live Chat
  • Multi-Channel
  • Response Template
  • SLA
  • Ticketing Management
  • Alerts/Notifications
  • Appointment Management
  • Escalation
  • Help Desk
  • Knowledge Base
  • Live Chat
  • Response Templates
  • Self-Service Portal
  • Social Media Integration
  • Data Sharing
  • Diagnostic tools
  • Real-Time Chat
  • Incident Management
  • IT Asset Management
  • Knowledge Base
  • Problem Management
  • Reports
  • Self Service Portal
  • SLA Management
Platforms
  • Cloud Hosted
  • On Premises
  • Web-based
  • Windows
  • Mac

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