EvaluAgent
Minimise Risk. Maximise Experience.
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Category
- Call Center Software
- Customer Experience Software
- Performance Management Software
- Quality Management Software
- Workforce Management Software
Features
- Call Logging
- Call Recording
- Escalation Management
- Predictive Dialer
- Operations Management
- Performance Monitoring
- Skills Tracking
- Audit Management
- Complaint Management
- Performance Reporting
- Risk Management
- Training Management
- 360 Degree Feedback
- Goal/Objective Setting
- Performance Reviews
- Performance Tracking
- Reporting & Analytics
- Skill Assessments
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Reporting & Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
Platforms
- Cloud Hosted
- Web-based
Reviews
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