Dixa

Make every conversation count.

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Category
  • Call Center Software
  • Customer Engagement Software
  • Customer Experience Software
  • Help Desk Software
Features
  • Analytics & Reporting
  • Customer Review
  • Dashboards
  • Email Integration
  • Escalation
  • Live Chat
  • Multi-Channel
  • Multilingual
  • SLA
  • Ticketing Management
  • Communication Management
  • Feedback Management
  • Live Chat
  • Reporting/Analytics
  • Self Services
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Operations Management
  • Survey/Poll Management
  • Call Logging
  • Call Recording
  • Call Scripting
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Reporting & Analytics
Platforms
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac

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