
DCCM - Dynamic Contact Center Manager
Empower Contact center operations teams to effectively handle contact center changes and challenges
30 Days
N/A
Category
- Call Center Software
- Change Management Software
Features
- Call Logging
- Call Recording
- Call Scripting
- Conference Calling
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Operations Management
- Voicemail
- Audit Trail
- Change Planning
- Compliance Management
- Prioritization
- Reporting
Platforms
- Cloud Hosted
- On Premises
- Web-based
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