Top Customer Experience Software - 2024
Updated on: 29th April 2024
1. Preferred Patron
LOYALTY AND GIFT CARD SOLUTIONS WE HAVE THE RIGHT SOLUTION FOR YOU!
Customer Experience Software
N/A
$79
Other Category
- Community Software
- Customer Engagement Software
- Customer Experience Software
- Customer Loyalty Software
- Customer Success Software
Features
- Activity Tracking
- CRM
- Gift Card Management
- Loyalty Cards
- Loyalty Program
- Member Portal
- Membership Management
- Referral Tracking
- Reporting and Analytics
- Rewards Management
- Activity Feed
- Content Management
- Group Management
- Membership Management
- Account Management
- Alert/Notification
- Communication Management
- Customer Engagement
- Churn Management
- Communication Management
- Community Management
- Content Creation
- Feedback Management
- Gamification
- Reporting/Analytics
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Operations Management
- Survey/Poll Management
Platforms
- Cloud Hosted
- On Premises
- Web-based
- iPhone/iPad
- Android
- Windows
2. eGain Solve
Customer engagement hub suite.
Customer Experience Software
N/A
N/A
Other Category
- Call Tracking Software
- Customer Engagement Software
- Customer Experience Software
- Customer Service Software
Features
- Alerts/Notifications
- Escalation
- Help Desk
- Live Chat
- Response Templates
- Self-Service Portal
- Social Media Integration
- CRM Integration
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Communication Management
- Feedback Management
- Response Template
- Reporting/Analytics
- Self Services
Platforms
- Cloud Hosted
- Web-based
3. NUVI
An Analytical Solution to Social Customer Experience
Customer Experience Software
N/A
N/A
Other Category
- Customer Experience Software
- Social Media Management Software
Features
- Multi-Account Management
- Social Media Monitoring
- Dashboard
- Operations Management
- Sentiment Analysis
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
4. Survio
Easy-to-use survey software for Customer Satisfaction.
Customer Experience Software
N/A
N/A
Other Category
- Customer Experience Software
- Market Research Software
Features
- Benchmarking
- Compensation Management
- Data Management
- Face-to-Face
- Multi- Channel Distribution
- Panel Management
- Paper-Based
- Phone-Based
- Reporting/Analysis
- Sample Management
- Statistical Analysis
- Survey Management
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Operations Management
- Survey/Poll Management
Platforms
- Cloud Hosted
- Web-based
- Android
5. Confirmit
Deliver Complete, Efficient Market Research Services.
Customer Experience Software
N/A
N/A
Other Category
- Customer Experience Software
- Market Research Software
Features
- Benchmarking
- Compensation Management
- Data Management
- Multi- Channel Distribution
- Panel Management
- Reporting/Analysis
- Sample Management
- Statistical Analysis
- Action Management
- Multi-Channel Data Collection
- Predictive Analytics
- Survey/Poll Management
- Text Analysis
Platforms
- Cloud Hosted
- Web-based
6. TapMango
Customer Loyalty & Online Ordering done right.
Customer Experience Software
N/A
N/A
Other Category
- Customer Experience Software
- Customer Loyalty Software
Features
- Activity Tracking
- CRM
- Gift Card Management
- Loyalty Cards
- Loyalty Program
- Member Portal
- Membership Management
- Referral Tracking
- Reporting and Analytics
- Rewards Management
- Customer Segmentation
- Dashboard
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Text Analysis
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
7. Brandify Store Locator
Single answer to Local, connecting global brands with local consumers
Customer Experience Software
N/A
N/A
Other Category
- Customer Experience Software
- Store Locator Software
Features
- Automatic Location Detection
- Directions
- Distance Calculation
- Event Promotions
- Mapping
- Multilingual
- Product Search
- Promotions Management
- Search/Filter
- Website Integration
- White Label
- Customer Segmentation
- Dashboard
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
8. Sonar
Get better insights, faster
Customer Experience Software
30 Days
$500
Other Category
- Customer Experience Software
Features
- Feedback Management
- Multi-Channel Data Collection
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
- Linux
9. SailPlay
Driving your customers back. Automatically.
Customer Experience Software
N/A
N/A
Other Category
- Customer Experience Software
- Customer Loyalty Software
Features
- Activity Tracking
- CRM
- Gift Card Management
- Loyalty Cards
- Loyalty Program
- Member Portal
- Membership Management
- Referral Tracking
- Reporting and Analytics
- Rewards Management
- Customer Segmentation
- Dashboard
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Survey/Poll Management
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
- Linux
10. Akio.CX
The ultimate Contact Centre software
Customer Experience Software
N/A
N/A
Other Category
- Call Center Software
- Customer Engagement Software
- Customer Experience Software
- Customer Service Software
- IVR Software
Features
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Queue Management
- Call Center
- Call Logging
- Call Recording
- Call Routing
- Phone Key Input
- Survey Manangement
- Text to Speech
- Voice Customization
- Voice Mail
- Communication Management
- Content Creation
- Feedback Management
- Live Chat
- Reporting/Analytics
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
- Escalation
- Feedback Management
- Knowledge Base
- Social Media Integration
Platforms
- Cloud Hosted
- Web-based
11. ServiceGuru
Collect and Measure Reviews at the Point of Service
Customer Experience Software
N/A
$99
Other Category
- Customer Experience Software
- Kiosk Software
- Review Management Software
Features
- Analytics & Insights
- Dashboard
- Feedback Management
- Response Management
- Review Notifications
- Social Sharing
- Activity Reservations
- Custom Branding
- Customizable UI
- Remote Access & Monitoring
- Virtual Keyboard
- Customer Segmentation
- Dashboard
- Feedback Management
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
12. Ameyo Engage
Engage on Cloud
Customer Experience Software
N/A
N/A
Other Category
- Call Center Software
- Customer Experience Software
- IVR Software
- Predictive Dialer Software
- Telephony Software
- Workforce Management Software
Features
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Administrative Control
- Attendance Tracking
- Budgeting/Forecasting
- Contractor Management
- Employee Lifecycle Management
- Employee Scheduling
- Performance Monitoring
- Skills Tracking
- Time Tracking
- Workforce Mobility
- Call Center
- Call Logging
- Call Recording
- Call Routing
- Phone Key Input
- Survey Manangement
- Text to Speech
- Voice Customization
- Voice Mail
- Call Monitoring
- Call Recording
- Call Scheduling
- Call Transfer
- Campaign Management
- Lead Management
- List Management
- Scripts & Surveys
- Voicemail Detection
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Operations Management
- Telemarketing Management
- Voice & Data Integration
- VoIP
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Reporting & Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
13. Userlike
Turn instant chats into long-term customers
Customer Experience Software
Available
Free
Other Category
- Conversational Marketing Platform
- Customer Experience Software
- Live Chat Software
Features
- Alerts/Notifications
- Canned Responses
- Chat Bots
- File Transfers
- Geo Targeting
- Offline Form
- Proactive Chat
- Reports & Analytics
- Action Management
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Survey/Poll Management
- Trend Analysis
- Chatbot
- Human Handover
- Multi-Channel Communication
- Video Chat
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
- Linux
14. Quiq
Your customers have questions. Your resources are stretched. We can help.
Customer Experience Software
N/A
N/A
Other Category
- Conversational Marketing Platform
- Customer Engagement Software
- Customer Experience Software
- Live Chat Software
- SMS Marketing Software
Features
- Alerts/Notifications
- Canned Responses
- Chat Bots
- Geo Targeting
- Proactive Chat
- Reports & Analytics
- Contact Management
- Mass Texting
- Message Personalization
- Repeating Messages
- Scheduled Messaging
- Communication Management
- Feedback Management
- Live Chat
- Reporting/Analytics
- Self Services
- Customer Segmentation
- Dashboard
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Sentiment Analysis
- Appointment Scheduling
- Audience Targeting
- Chatbot
- Group Messaging
- Human Handover
- Lead Distribution
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Product Recommendations
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
- Linux
15. Froged
Give customers a personalized and self serve support
Customer Experience Software
Available
Free
Other Category
- Customer Engagement Software
- Customer Experience Software
- Customer Service Software
- Customer Success Software
- Live Chat Software
Features
- Alerts/Notifications
- Canned Responses
- Chat Bots
- Offline Form
- Proactive Chat
- Reports & Analytics
- Visitor Tracking
- Alerts/Notifications
- Feedback Management
- Help Desk
- Live Chat
- Self-Service Portal
- Alert/Notification
- Communication Management
- Customer Engagement
- Customer Lifecycle Management
- Onboarding
- Operations Management
- Churn Management
- Communication Management
- Community Management
- Feedback Management
- Live Chat
- Reporting/Analytics
- Self Services
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Reporting & Analytics
- Survey/Poll Management
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
- Linux
Have a perfect idea for Software development?
Reach out to Hyperlink InfoSystem and Drop Your queries with a top Software development company to get custom software development services from the best.
Share Your Requirements
16. Dashly
Support Your Customers With Personalized Care
Customer Experience Software
7 Days
$16
Other Category
- Conversational Marketing Platform
- Customer Experience Software
- Live Chat Software
Features
- Alerts/Notifications
- Canned Responses
- Chat Bots
- Proactive Chat
- Reports & Analytics
- Secured Encryption
- Visitor Tracking
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Sentiment Analysis
- Text Analysis
- Appointment Scheduling
- Audience Targeting
- Chatbot
- Email Automation
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
- Linux
17. AreTheyHappy
All Social Media and Reviews in one Powerful Platform
Customer Experience Software
14 Days
$49
Other Category
- Customer Experience Software
- Reputation Management Software
Features
- Analytics & Insights
- Campaign Management
- Content Management
- Crisis Management
- Custom Dashboard
- Multi-Channel
- Response Management
- Review Alerts
- Review Generation
- Review Marketing
- Review Monitoring
- Security & Reliability
- Social Monitoring
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Platforms
- Cloud Hosted
- Windows
- Mac
- Linux
18. Q One
Powerful yet simple market research platform.
Customer Experience Software
N/A
N/A
Other Category
- Customer Experience Software
- Market Research Software
Features
- Data Management
- Multi- Channel Distribution
- Panel Management
- Reporting/Analysis
- Statistical Analysis
- Survey Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Operations Management
- Survey/Poll Management
Platforms
- Cloud Hosted
- Web-based
- Android
19. Review Loops
Take Control of your online reviews
Customer Experience Software
7 Days
$99
Other Category
- Customer Experience Software
- Reputation Management Software
Features
- Analytics & Insights
- Campaign Management
- Content Management
- Crisis Management
- Custom Dashboard
- Multi-Channel
- Response Management
- Review Alerts
- Review Generation
- Review Marketing
- Review Monitoring
- Security & Reliability
- Social Monitoring
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Platforms
- Cloud Hosted
- Windows
- Mac
- Linux
20. PeopleVine
THE PREMIER SUBSCRIPTION & MEMBERSHIP PLATFORM
Customer Experience Software
N/A
N/A
Other Category
- Customer Experience Software
- Customer Loyalty Software
Features
- Activity Tracking
- CRM
- Gift Card Management
- Loyalty Cards
- Loyalty Program
- Member Portal
- Membership Management
- Referral Tracking
- Reporting and Analytics
- Rewards Management
- Customer Segmentation
- Dashboard
- Multi-Channel Data Collection
- Operations Management
- Survey/Poll Management
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
21. Five9
Triple Your Productivity.
Customer Experience Software
N/A
N/A
Other Category
- Auto Dialer Software
- Call Center Software
- Customer Engagement Software
- Customer Experience Software
- IVR Software
- Predictive Dialer Software
Features
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Operations Management
- Voicemail
- Call Center Management
- Call Recording
- Call Scripting
- Campaign Control
- Contact List
- Lead Management
- Predictive Dialer
- Preview Dialer
- Real Time Reports
- Scheduled Callbacks
- Call Center
- Call Logging
- Call Recording
- Call Routing
- Messaging
- Phone Key Input
- Survey Manangement
- Text to Speech
- Voice Customization
- Voice Mail
- Call Monitoring
- Call Recording
- Call Scheduling
- Call Transfer
- Campaign Management
- Lead Management
- List Management
- Scripts & Surveys
- Communication Management
- Feedback Management
- Response Template
- Reporting/Analytics
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Reporting & Analytics
- Sentiment Analysis
- Text Analysis
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
22. CallMiner Eureka
Understand your customers. Unlock business value.
Customer Experience Software
N/A
N/A
Other Category
- Call Center Software
- Customer Experience Software
Features
- Campaign Management
- Conference Calling
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Text Analysis
- Trend Analysis
Platforms
- Cloud Hosted
- iPhone/iPad
- Android
- Windows
23. CredSpark
CredSpark transforms your content into personalized experiences that generate unique data.
Customer Experience Software
N/A
N/A
Other Category
- Customer Experience Software
- Talent Management Software
Features
- Competency Management
- Employee Lifecycle Management
- Feedback
- Learning Management
- Performance Management
- Recruitment Management
- Training Management
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
Platforms
- Cloud Hosted
- Web-based
24. Khoros
Online brand communities for big businesses.
Customer Experience Software
N/A
N/A
Other Category
- Community Software
- Customer Engagement Software
- Customer Experience Software
Features
- Activity Feed
- Content Management
- Discussion Boards
- Group Management
- Ideation
- Moderation
- Communication Management
- Community Management
- Content Creation
- Feedback Management
- Gamification
- Reporting/Analytics
- Self Services
- Video Support
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
25. GetFeedback
Understand why and take action when it matters most—with our agile customer experience (CX) platform
Customer Experience Software
Available
N/A
Other Category
- Customer Experience Software
- Survey Software
Features
- Analysis Tools
- Automated Responses
- Custom Branding
- Custom Survey URLs
- Email Marketing
- Offline Response Collection
- Question Library
- Supports Multimedia
- Survey Design
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
- Windows
- Mac
26. Centercode
Centercode is a cloud-based customer validation solution.
Customer Experience Software
N/A
N/A
Other Category
- Community Software
- Customer Experience Software
Features
- Activity Feed
- Content Management
- Discussion Boards
- Group Management
- Member Directory
- Membership Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Survey/Poll Management
Platforms
- Cloud Hosted
- Web-based
- Windows
- Mac
- Linux
27. Smaply
Visualize your customers’ experience
Customer Experience Software
14 Days
N/A
Other Category
- Customer Experience Software
Features
- Dashboard
- Knowledge Management
- Multi-Channel Data Collection
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
Platforms
- Cloud Hosted
- Web-based
28. Ovation
Actionable Guest Feedback that Actually drives revenue.
Customer Experience Software
N/A
N/A
Other Category
- Customer Experience Software
- Customer Loyalty Software
Features
- Activity Tracking
- CRM
- Loyalty Cards
- Loyalty Program
- Member Portal
- Membership Management
- Reporting and Analytics
- Rewards Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
29. Kangaroo
Engage, Reward and Retain Your Customers with Kangaroo
Customer Experience Software
N/A
$149
Other Category
- Customer Engagement Software
- Customer Experience Software
- Customer Loyalty Software
Features
- Activity Tracking
- CRM
- Gift Card Management
- Loyalty Cards
- Loyalty Program
- Member Portal
- Membership Management
- Referral Tracking
- Reporting and Analytics
- Rewards Management
- Churn Management
- Communication Management
- Community Management
- Feedback Management
- Gamification
- Reporting/Analytics
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Survey/Poll Management
- Text Analysis
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
30. CXONCLOUD
No wonder it's creating a revolution in the CX world!
Customer Experience Software
N/A
$39
Other Category
- Customer Experience Software
- Customer Loyalty Software
Features
- Loyalty Program
- Membership Management
- Referral Tracking
- Rewards Management
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
Have a perfect idea for Software development?
Reach out to Hyperlink InfoSystem and Drop Your queries with a top Software development company to get custom software development services from the best.
Share Your Requirements
31. Crowdvocate
Ensure users are on the path to advocacy and loyalty.
Customer Experience Software
N/A
$1628
Other Category
- Customer Engagement Software
- Customer Experience Software
- Customer Loyalty Software
Features
- Activity Tracking
- CRM
- Gift Card Management
- Loyalty Cards
- Loyalty Program
- Member Portal
- Membership Management
- Referral Tracking
- Reporting and Analytics
- Rewards Management
- Churn Management
- Communication Management
- Community Management
- Content Creation
- Feedback Management
- Gamification
- Reporting/Analytics
- Video Support
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
Platforms
- Cloud Hosted
- Web-based
32. Remesh
Qualitative insights at quantitative scale.
Customer Experience Software
N/A
N/A
Other Category
- Customer Engagement Software
- Customer Experience Software
- Market Research Software
Features
- Benchmarking
- Data Management
- Multi- Channel Distribution
- Panel Management
- Reporting/Analysis
- Sample Management
- Statistical Analysis
- Survey Management
- Communication Management
- Feedback Management
- Gamification
- Response Template
- Reporting/Analytics
- Video Support
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Operations Management
- Survey/Poll Management
Platforms
- Cloud Hosted
- Web-based
33. ChurnZero
Customer First Customer Focused.
Customer Experience Software
N/A
N/A
Other Category
- Customer Engagement Software
- Customer Experience Software
- Customer Success Software
Features
- Account Management
- Alert/Notification
- Communication Management
- Customer Engagement
- Customer Lifecycle Management
- Health Score
- Onboarding
- Churn Management
- Communication Management
- Content Creation
- Feedback Management
- Reporting/Analytics
- Video Support
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
34. TOTANGO
Run any customer journey, easily and at scale.
Customer Experience Software
Available
Free
Other Category
- Customer Engagement Software
- Customer Experience Software
- Customer Success Software
Features
- Alert/Notification
- Communication Management
- Customer Engagement
- Customer Lifecycle Management
- Health Score
- Task Management
- Communication Management
- Feedback Management
- Reporting/Analytics
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Predictive Analytics
- Survey/Poll Management
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
35. AnswerDash
AI Self-Service in action by clicking the Q&A tab or the question mark on the right!
Customer Experience Software
N/A
N/A
Other Category
- Customer Experience Software
- Customer Success Software
Features
- Communication Management
- Customer Engagement
- Task Management
- Dashboard
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
36. Amity
Focus on exactly the right customer at exactly the right time.
Customer Experience Software
N/A
N/A
Other Category
- Customer Experience Software
- Customer Success Software
Features
- Account Management
- Alert/Notification
- Customer Engagement
- Customer Lifecycle Management
- Health Score
- Revenue Management
- Task Management
- Action Management
- Customer Segmentation
- Dashboard
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
Platforms
- Cloud Hosted
- Web-based
37. Kilterly
Survey's to gather in depth data.
Customer Experience Software
N/A
N/A
Other Category
- Customer Engagement Software
- Customer Experience Software
- Customer Success Software
Features
- Alert/Notification
- Communication Management
- Customer Engagement
- Customer Lifecycle Management
- Health Score
- Onboarding
- Revenue Management
- Churn Management
- Communication Management
- Content Creation
- Feedback Management
- Action Management
- Dashboard
- Feedback Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Mac
38. Salesmachine
Turn product usage into business actions.
Customer Experience Software
14 Days
$75
Other Category
- Customer Experience Software
- Customer Success Software
Features
- Account Management
- Alert/Notification
- Communication Management
- Customer Engagement
- Customer Lifecycle Management
- Health Score
- Revenue Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
Platforms
- Cloud Hosted
- Web-based
39. WalkMe
Helps organizations onboard, retain and grow their customers.
Customer Experience Software
N/A
N/A
Other Category
- Customer Engagement Software
- Customer Experience Software
- Customer Success Software
Features
- Customer Engagement
- Customer Lifecycle Management
- Onboarding
- Task Management
- Churn Management
- Content Creation
- Feedback Management
- Response Template
- Reporting/Analytics
- Action Management
- Customer Segmentation
- Dashboard
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Survey/Poll Management
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
40. Brightback
Auto-trigger customer-saving workflows and provide insights on where you need to improve.
Customer Experience Software
N/A
$1000
Other Category
- Customer Experience Software
- Customer Success Software
Features
- Account Management
- Alert/Notification
- Communication Management
- Customer Engagement
- Revenue Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
Platforms
- Cloud Hosted
- Web-based
41. CFN Insight
Journey mapping software that drives customer success.
Customer Experience Software
N/A
N/A
Other Category
- Customer Experience Software
- Customer Success Software
Features
- Communication Management
- Customer Engagement
- Customer Lifecycle Management
- Health Score
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
42. BlueX
A Survey Software For Anyone.
Customer Experience Software
N/A
N/A
Other Category
- Customer Experience Software
- Market Research Software
- Survey Software
Features
- Analysis Tools
- Automated Responses
- Campaign Management
- Email Marketing
- Question Library
- Skip Logic
- Supports Multimedia
- Survey Design
- Data Management
- Multi- Channel Distribution
- Panel Management
- Reporting/Analysis
- Sample Management
- Statistical Analysis
- Survey Management
- Feedback Management
- Predictive Analytics
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
- Windows
43. Smartsupp
Same traffic, more sales
Customer Experience Software
Available
Free
Other Category
- Customer Experience Software
Features
- Customer Segmentation
- Dashboard
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Text Analysis
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
44. Startquestion
Increase customer satisfaction and customer loyalty
Customer Experience Software
14 Days
$49
Other Category
- Customer Experience Software
- Customer Loyalty Software
Features
- Activity Tracking
- CRM
- Gift Card Management
- Loyalty Cards
- Loyalty Program
- Member Portal
- Membership Management
- Referral Tracking
- Reporting and Analytics
- Rewards Management
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
45. Gnatta
A fully-rounded customer journey.
Customer Experience Software
N/A
N/A
Other Category
- Customer Experience Software
Features
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
Hire industry experts for your industry-specific software requirements.
Reach out to Hyperlink InfoSystem to leverage the experience and expertise of a Top Software development company for your custom software development requirement.
Get in Touch
46. Get More Reviews
Grow Online Reviews For Your Business
Customer Experience Software
14 Days
$99
Other Category
- Customer Experience Software
- Review Management Software
Features
- Campaign Management
- Dashboard
- Feedback Management
- Response Management
- Response Templates
- Review Generation
- Review Monitoring
- Review Notifications
- Social Sharing
- Dashboard
- Feedback Management
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
Platforms
- Cloud Hosted
- Web-based
47. StoryTap
Video stories that humanize your digital brand and drive results
Customer Experience Software
N/A
N/A
Other Category
- Customer Experience Software
Features
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Operations Management
- Sentiment Analysis
- Text Analysis
Platforms
- Cloud Hosted
- Web-based
48. Flow CX
Customer experience is the new battleground.
Customer Experience Software
N/A
N/A
Other Category
- Customer Experience Software
Features
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
49. Tatvam
A Voice of the Customer Solution for Improving Customer Experience
Customer Experience Software
N/A
$600
Other Category
- Customer Experience Software
Features
- Customer Segmentation
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Sentiment Analysis
- Survey/Poll Management
Platforms
- Cloud Hosted
- Web-based
50. Feature Monkey
The user feedback management tool for building better products
Customer Experience Software
N/A
$5
Other Category
- Customer Experience Software
Features
- Dashboard
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
Platforms
- Cloud Hosted
- Web-based